Many older people, although on some occasions they have visits from their relatives, see their social circle reduced and this causes them to suffer from feelings of unwanted loneliness at some point in their lives.
And it is that, in Spain around 5 million people live alone, just over 2 million of these households are single-person and are also inhabited by older people, according to data from the National Institute of Statistics (INE), who progressively suffer the loss of friends and family with whom to chat or do leisure activities. To this, we must add that the passing of the years causes, in many cases, a lower physical capacity to enter and leave the house, socialize, go shopping, etc., which also contributes to this social isolation.
That is why the work of the assistants of the Home Help Service (SAD) managed by Clece, who go every day to the homes of elderly and/or dependent people who need assistance, has become so important to alleviate this situation .
These professionals become authentic guardian angels because they not only help them with housework, but also provide them with company.
Clece, which currently manages this service in several municipalities in Spain and serves around 140,000 users, is aware of this problem and has promoted various plans that seek to promote the social relationships of those affected through connection with their environment, while promoting their personal autonomy and their health.
The users to whom these plans are directed, in addition to the usual assistance provided by the assistants every day, also have a support service at their disposal. Through this, SAD employees accompany the elderly when, for example, they want to go out on an errand or simply take a walk in the park.
In addition, in some of the municipalities where it provides this service, Clece has incorporated the figure of the procedure manager, aimed at those who do not have a social or family network, to help them with certain procedures, such as going to the bank or errands with the Administration.
Another of the initiatives that Clece has launched to alleviate situations of unwanted loneliness is the organization of socio-cultural activities, in which SAD users from the same area are brought together, also promoting active and healthy ageing. For example, intergenerational meetings, visits to museums, art workshops, sports activities, gatherings, etc. are held.
The methodology used at Clece, moreover, is the Comprehensive Person-Centered Care (AICP) model, which implies individualized care, with humane, dignified and respectful treatment, where the decision-making capacity and choice of the people, as well as the tastes and hobbies of each user.
Thanks to this personalized attention model, the SAD assistants managed by Clece have become a fundamental pillar in identifying cases of unwanted loneliness and doing everything possible to improve this situation.