Anyone who wanted to start a conference on Microsoft’s teams on Wednesday morning, January 25, was probably badly surprised: Many don’t even come to conferences, but only get the error message “A problem has occurred”. Others can connect, but then have useless sound and no reasonable picture. Sometimes no server connection is possible and the message “You are offline” is displayed at the top.
Other Microsoft 365 apps are also affected by the server problems: They start slowly and automatic backup paralyzes Word and Excel, for example. Outlook does not work when using Microsoft’s Exchange server.
Microsoft confirms the problems, among other things, on Twitter and is currently working on a solution. In plain language: These problems are not due to your PC or company network.
A network patch apparently caused the problems with Microsoft’s cloud services. The company writes on Twitter that the update will be withdrawn – meanwhile there may still be isolated connection problems. In the heise-online editorial office, the services are currently working again without a murmur.
Unsurprisingly, numerous other services running on Microsoft’s Azure cloud service were also affected, including game servers (Xbox Live, Minecraft) and Skype. What is curious, however, is that at around the same time, users also reported disruptions to Google and Amazon Web Services (AWS) via the All disturbances platform, along with problems with DHL and Spotify, for example.
Microsoft has identified the error and is currently working to fix it. Problems should only occur occasionally. We have updated the notification accordingly.
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