A connectivity problem in Iberia’s systems is causing flight cancellations and delays at various airports this Saturday. Although the system failure is centralized in Madrid, it affects different aerodromes, those whose flights scheduled for this Saturday have their origin or destination in the capital, as confirmed by sources from the airline, which around 9:00 in the morning He warned on his social networks of the incident and the delays caused.
At the moment, there are five canceled flights that were scheduled to leave Madrid, as confirmed to EFE by sources from the airline, which had destinations in Jerez, Vigo, Barcelona, London and Lisbon. Iberia assures that it is trying to relocate all affected passengers on flights this Saturday.
Due to a crash in our systems, the billing and boarding service has been stopped at several airports. The entire Iberia team is working to solve it. We apologize to our customers for the inconvenience that the situation is causing them.
Gracias!— Iberia (@Iberia) January 28, 2023
“Due to a crash in our systems, the billing and boarding service has been stopped at several airports. The entire Iberia team is working to solve it,” the company said this morning in a message on its Twitter profile, in which it apologized to customers “for the inconvenience” caused by the situation. In reality, it is a connectivity problem in the Iberia systems, and not a drop in the billing and boarding service, as the airline has later clarified, which is forcing billing and boarding to be carried out at the Adolfo Suárez-Madrid Barajas airport. by hand, which is causing delays at several airports.
Specifically, the flights scheduled for this morning, until approximately 11:30 a.m., have departed an average of one hour late, a delay that is spreading to other flights despite the fact that Iberia has reinforced the check-in and baggage staff .
Due to a connectivity issue with our systems, today’s flights are experiencing delays. We apologize to our customers and thank you for your understanding. Everyone at Iberia is working to solve it as soon as possible.
— Iberia (@Iberia) January 28, 2023
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