First, a post on X, formerly Twitter, and LinkedIn seems to have made the rounds, saying that Zoom recently changed its terms of service and is now allowed to use all user data to train AI models. There would be no way to disagree. The posting person also regrets that there is no opt-out even for doctors, lawyers and therapists. And then there is a reference to another tool, namely Whereby, which also offers video conferencing solutions. The fact that the outcry is accompanied by a reference to a competing program makes one skeptical.
Zoom adjusts terms of service
The user content would only be processed for AI functions, such as the ability provided by Zoom to receive summaries of video conferences. According to the blog post, Zoom wanted to avoid having to ask for permission every time this feature was used. In principle, however, these functions are opt-in. Admins and users can enable or disable them. However, if you use the Zoom IQ Meeting Summary, i.e. the summary function, or the Chat Compose writing aid, there is a reference to consent to the use of the data. This also applies to the training of AI models.
Update 08/08/2023 11:30 am
We have added a statement from Zoom.
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