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How phone scammers are breaking two-factor authorization

Keira Austin by Keira Austin
May 24, 2023
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How phone scammers are breaking two-factor authorization
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An urgent call from the house bank: crooks would steal your money. However, the real danger comes from the caller. We have been trained by scammers.

Reading time: 16 mins

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Albert Hulm

(Image: Albert Hulm)

How telephone fraudsters circumvent two-factor authorization Selection through phishing for clues Put account holders under pressure Fraudsters in training Meticulous preparation Conclusion Read the article in c’t 14/2023

Online banking fraud should actually be completely impossible today: After all, according to the EU directive PSD2 (Payment Service Directive 2), every transfer has required a 2-factor authorization since the beginning of 2021. TAN lists are just as obsolete as the SMS TAN procedure; very secure authentication procedures such as pushTAN or photoTAN have taken their place. Crack this authentication? Pretty hopeless.

Instead, the scammers have discovered humans as their weak point. Instead of attacking 2-factor authorizations, they use psychological tricks on the account holders – with success. The supposed customer friendliness of various banks plays into their hands. We researched current online banking scams, trained to be fraudsters, and watched as others tried to scam us.

The basis of online banking fraud is phishing to allow the perpetrators to look into your accounts. The criminals benefit from financial institutions that lower the security requirements to the legal minimum and only ask for the second factor every 90 days. This is often justified with customer friendliness or with the fact that one does not want to impose too high hurdles on customers to use the online offers.

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Tags: authorizationbreakingcrimefraud preventionphonescamscammersSecurityTwo-factor authenticationtwofactor
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